Toughen Up
Just before I got married, I started a new job selling metal buildings. I was 26 and did not even know what a metal building was when I accepted the job. There were so many facets of the job to learn and I became overwhelmed immediately. Early on I made A LOT of mistakes and every time I did I took it hard. I cried. I questioned what I was doing.... and usually in front of my boss, who was not at all used to crying, sniffling girls in the office (this was predominately a man's business). One day after giving one of my customers an incredible (unintentional) deal on a specialized roof system and realizing that my profit margin was now in the red I sat across from my boss and listened to him explain where I went wrong. I held it in as long as I could and then the tears came. I was ugly crying and he got really uncomfortable. He looked at me and said three words that literally changed my life: "Get thicker skin"! "This is business, not personal", he said. I am no...
